Frequently Asked Questions
Answers to 100+ most-asked questions about GemPix 2: pricing, features, technical requirements, troubleshooting, and best practices.

Whether you're evaluating GemPix 2 for the first time or troubleshooting a specific issue, this comprehensive FAQ answers the most common questions across all experience levels. From "What is GemPix 2?" to advanced workflow optimization, you'll find clear, actionable answers organized by topic.
Can't find your question? Check our [[guides/troubleshooting]] guide for technical issues or join our [community Discord] where the team and experienced users provide real-time support.
Getting Started
What is GemPix 2 and how is it different from other AI image generators?
GemPix 2 is Google's AI image generation platform powered by Gemini 3 Pro, designed specifically for professional creative workflows. Unlike competitors like Midjourney or DALL-E 3, GemPix 2 delivers:
- 95% character consistency across unlimited images (vs 50-60% for competitors)
- Multi-image fusion combining 3-13 references into cohesive output
- Conversational editing for iterative refinement without regeneration
- 2.3-second average generation (6x faster than Midjourney)
- Professional photorealism optimized for commercial use
The key differentiator: Gemini 3 Pro's multi-modal architecture enables persistent character memory, contextual understanding, and cross-image reasoning impossible with traditional diffusion-only models.
Learn more: [[comparisons/vs-midjourney]], [[comparisons/vs-dall-e-3]]
Do I need design or AI experience to use GemPix 2?
No. GemPix 2 is designed for natural language interaction—you describe what you want in plain English, and the AI generates it. No technical parameters, complex syntax, or design software experience required.
Beginner-friendly workflow:
- Describe your image: "professional headshot, office background, confident expression"
- Generate in 2-3 seconds
- Refine conversationally: "make background darker," "change shirt to blue"
Most users generate their first useful image within 5 minutes. For structured learning, follow our [[guides/getting-started]] guide.
How do I sign up and start using GemPix 2?
Beta Access (current):
- Visit gempix2go.com
- Click "Join Beta" in navigation
- Sign up with email or Google/GitHub OAuth
- Verify email (if using email signup)
- Receive 100 free generation credits
- Start creating immediately
No credit card required during beta. No waitlist—immediate access for all signups during public beta period (through December 2025).
What are the system requirements? Does it work on mobile?
GemPix 2 is web-based—works on any device with modern browser and internet connection:
Minimum Requirements:
- Browser: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
- Internet: 5+ Mbps (faster = quicker image loading)
- Screen: 1024×768+ (1920×1080+ recommended)
Platforms:
- ✅ Desktop: Windows, Mac, Linux
- ✅ Mobile browsers: iOS Safari, Android Chrome (limited features)
- ⏳ Native mobile apps: iOS/Android coming Q2 2026
No installation required—everything runs in your browser. Your generations are stored in cloud (access from any device).
Pricing & Credits
How much does GemPix 2 cost?
Current Beta (through December 2025):
- Free access with 100 generation credits
- No credit card required
- Full feature access during beta
Production Pricing (launching Q1 2026):
- Credits-based: Pay per generation (~$0.10-0.50 per image estimated)
- Packages: Starter (100 credits), Pro (500), Business (2000), Enterprise (custom)
- Beta users: Locked into launch pricing for 12 months (guaranteed discount)
Enterprise: Custom pricing for teams requiring 10,000+ monthly generations, priority support, SLA guarantees, and advanced features.
Compare with competitors in [[comparisons/vs-dall-e-3]] pricing section.
What is a "credit" and how many do I need?
Credits are usage currency—each generation consumes credits based on complexity and resolution.
Typical Credit Costs (estimated production pricing):
- Standard generation (2K): 1 credit (~$0.10-0.20)
- High-resolution upscale (4K): 2 credits (~$0.20-0.30)
- Multi-image fusion (3+ images): 2-3 credits (~$0.25-0.50)
- Conversational edits: 0.5 credits (~$0.05-0.10)
Usage Estimates:
- Casual user (10 images/week): ~50 credits/month
- Content creator (50 images/week): ~200 credits/month
- Marketing team (200 images/week): ~800 credits/month
- Production studio (1000+ images/week): Enterprise custom pricing
Credit never expire (unlike monthly subscription limits with competitors).
Do you offer refunds?
Beta Period: Free access—no refunds needed since no payment required.
Production (post-beta):
- Unused credits: Full refund within 30 days of purchase
- Used credits: No refund (you received service)
- Subscription plans (if offered): Pro-rated refund for unused months
Satisfaction Guarantee: If you're unsatisfied with GemPix 2 within first 100 credits, contact support for full refund regardless of usage.
Can I use GemPix 2 for commercial projects?
Yes—all generations during beta and production include commercial licensing.
Commercial Rights:
- ✅ Use in client projects (design agencies, freelancers)
- ✅ Product marketing and advertising
- ✅ E-commerce product photography
- ✅ Social media content and campaigns
- ✅ Print materials and publications
- ✅ Resale as part of larger product (e.g., book illustrations)
Restrictions:
- ❌ Cannot resell standalone AI-generated images as stock photography
- ❌ Cannot use to train competing AI models
- ❌ Cannot claim images were created without AI assistance (ethical disclosure)
Enterprise Licensing: Custom terms available for large-scale commercial deployment, redistribution, or sensitive use cases.
Character Consistency
How does 95% character consistency work?
When you upload a reference image, Gemini 3 Pro analyzes 128 facial landmarks, clothing patterns, and identifying features, creating a persistent "character fingerprint." All subsequent generations reference this fingerprint, maintaining identity across different scenes, lighting, poses, and expressions.
Technical Process:
- Upload reference image of your character
- AI encodes facial geometry, textures, clothing into 512-dimension vector
- New generations match this vector while allowing scene variations
- Consistency maintained across unlimited images (no degradation over time)
95% accuracy means: in 10,000 test image pairs, 9,530 maintained identical character features. The 5% variance typically involves extreme pose changes or lighting that temporarily obscures features—still recognizably the same character, just not pixel-perfect identical.
Learn more: [[features/character-consistency]]
Can I use character consistency with real people or only illustrations?
Both—character consistency works with photographs of real people, illustrated characters, brand mascots, or any consistent subject.
Real People Examples:
- Company spokesperson appearing in 50 marketing images
- Founder headshots with different backgrounds/outfits
- Model appearing across product catalog
Illustrated Characters:
- Comic book protagonist across 100 panels
- Brand mascot in various scenes and activities
- Game character in different poses and emotions
Important: For real people, ensure you have rights to use their likeness commercially. Don't generate images of public figures or celebrities without permission.
How many reference images do I need for character consistency?
Minimum: 1 high-quality reference image
Recommended: 2-3 images from different angles for complex characters
Optimal Reference Image Characteristics:
- Clear, unobstructed view of face (if character/person)
- Good lighting showing features clearly
- 1024×1024 pixels or higher resolution
- Subject occupies significant portion of frame
- Front or three-quarter angle (not extreme profile)
Multiple Angles: Upload 2-3 references showing front, side, and three-quarter views for maximum accuracy across all generated angles. Use [[features/multi-image-fusion]] to create comprehensive character sheet.
Does character consistency work across different artistic styles?
Partially—character features remain consistent, but extreme style changes may affect accuracy.
Works Well (90%+ consistency):
- Photorealism → editorial photography → lifestyle photography
- Cartoon style A → cartoon style B (same simplification level)
- 3D render → different lighting/materials but same style
- Illustration → different artist style but similar detail level
Challenging (70-85% consistency):
- Photorealism → anime/cartoon (feature simplification required)
- Realistic → abstract/impressionistic (artistic interpretation varies)
- Detailed illustration → minimalist line art (feature reduction)
Best Practice: Maintain similar artistic style across series for maximum consistency. If style change required, generate character reference in new style first, then use that for subsequent images.
Technical Questions
What image formats and resolutions does GemPix 2 support?
Output Formats:
- PNG (lossless, recommended for editing)
- JPG (compressed, smaller file size)
- WebP (modern format, best quality-to-size ratio)
Resolutions:
- Standard: 2048×2048 (2K native generation)
- High-res upscale: 4096×4096 (4K AI upscaling)
- Custom: Flexible aspect ratios (1:1, 16:9, 9:16, 4:3, 3:2, etc.)
Upload Formats (for reference images):
- Accepts: JPG, PNG, WebP, HEIC, BMP
- Max file size: 10MB per image
- Recommended: 1024×1024 or larger for best results
Print Quality: 4K output at 300 DPI = 13.6"×13.6" print. For larger prints, upscale to 8K using external tools or contact Enterprise support for higher resolution options.
How long are my generated images stored?
Storage Duration:
- Beta period: Unlimited storage (through December 2025)
- Free tier (post-beta, if offered): 30 days retention
- Paid tiers: Unlimited storage while account active
- Deleted accounts: 30-day recovery period, then permanent deletion
Download Recommendations:
- Download important generations immediately
- Back up critical work to your own storage
- Enterprise: Custom retention policies available
Privacy: Use "Generate and Delete" mode (coming Q2 2026) for zero-retention—images deleted immediately after download for sensitive projects.
Can I use GemPix 2 offline?
No—GemPix 2 requires internet connection for AI generation (runs on Google's servers, not your device).
Why Online-Only:
- AI models require massive computational power (thousands of GPU cores)
- Models are 10GB+ (impractical to download)
- Real-time updates improve generation quality
- Cloud storage enables access from any device
Offline Alternatives: For completely offline workflows, consider open-source tools like Stable Diffusion running locally (note: significantly lower quality and no advanced GemPix 2 features).
Is my data private and secure?
Privacy Commitments:
- ✅ Your images are NOT used to train AI models (opt-in only)
- ✅ Generations are private (not shared publicly unless you choose)
- ✅ No selling data to third parties
- ✅ GDPR compliant (Q1 2026 certification)
- ✅ SOC 2 Type II certified (Q2 2026)
Data Usage:
- Prompts: Analyzed to improve generation quality (anonymized)
- Images: Stored encrypted, accessible only to you
- Reference images: Used only for your generations, not shared
- Usage analytics: Aggregate only (no individual tracking beyond basic account activity)
Enterprise: Private cloud deployment available for sensitive industries (healthcare, government, finance) requiring on-premises or isolated cloud hosting.
Workflow & Best Practices
What's the best workflow for creating 100+ consistent images?
Production Pipeline (for high-volume consistent series):
Phase 1: Planning (30 min)
- Define image requirements and variations needed
- Create prompt templates with [variables]
- Prepare reference images for [[features/character-consistency]]
- Set up folder structure and naming conventions
Phase 2: Character/Style Establishment (15 min)
- Generate master character reference (if not using existing photo)
- Test character consistency across 3-5 test generations
- Establish style reference library (lighting, composition, aesthetic)
- Document successful prompt patterns
Phase 3: Batch Generation (varies by volume)
- Generate base images using systematic prompt variations
- Apply [[features/character-consistency]] across entire series
- Use [[features/multi-image-fusion]] for complex compositions
- Generate 50-100 at a time, QA, then continue
Phase 4: Refinement (30-50% of generation time)
- Use [[features/conversational-editing]] for batch adjustments
- Apply [[features/precise-local-edits]] for specific fixes
- A/B test critical variations
- Final quality review against established benchmarks
Time Estimates:
- 100 images: 2-3 hours (with optimization)
- 500 images: 8-12 hours (spread over 2-3 days)
- 1000+ images: Enterprise consultation for pipeline automation
Learn advanced techniques: [[guides/advanced-techniques]]
How do I maintain consistent style across many images?
Style Consistency Strategies:
1. Style Reference Image Upload reference image representing desired aesthetic, then include in [[features/multi-image-fusion]] for each generation:
[Your subject], using lighting and style from reference image2. Detailed Style Prompts Create reusable style templates:
cinematic lighting, warm color grading, shallow depth of field,
50mm lens, f/2.8, golden hour, film grain, editorial photography3. Save Successful Generations When a generation perfectly captures desired style:
- Download and save as "style reference"
- Use in future fusions or as visual prompt reminder
- Document exact prompt used
4. Systematic Prompt Structure Use identical style components across all prompts:
[VARIABLE SUBJECT] + [CONSISTENT STYLE BLOCK]Example:
Professional headshot of [different people], modern office background,
soft window lighting from left, neutral gray walls, business casual attire,
confident expression, 85mm portrait lens, f/1.8, shallow depth of fieldConsistency Verification: Generate 5 test images with different subjects but same style block. If they feel cohesive, your style is locked.
Can I edit someone else's AI-generated image?
Technical Capability: Yes—upload any image (AI-generated or not) and use [[features/conversational-editing]] or [[features/precise-local-edits]] to modify it.
Legal/Ethical Considerations:
- ✅ Your own AI-generated images: Edit freely
- ✅ Public domain images: Edit freely
- ✅ Licensed stock photos: Check license terms (most allow derivative works)
- ⚠️ Others' copyrighted work: Requires permission
- ❌ Others' AI generations: Respect creator rights (ask permission)
Best Practice: If unsure about rights, generate similar image from scratch rather than editing someone else's work.
What's the difference between conversational editing and regenerating?
Conversational Editing ([[features/conversational-editing]]):
- Preserves original image composition and character identity
- Applies incremental changes: "make background darker," "change shirt color"
- 2-3 second edits (not full regeneration)
- Maintains context across multiple edit rounds
- 80% faster than regeneration workflow
Regeneration:
- Starts from scratch with new prompt
- Complete reinterpretation (may lose desired elements)
- 2.3 second generation time
- No guarantee of preserving good elements from previous attempt
- Use when fundamental concept needs changing
When to Use Each:
- Edit: You're 70%+ satisfied, need specific adjustments
- Regenerate: Fundamental concept/composition is wrong
Optimal Workflow: Regenerate 2-3 times to find promising direction → conversationally edit to perfection.
Troubleshooting
My generations don't match my prompt. What's wrong?
Common Causes & Fixes:
1. Vague Prompts
- ❌ Problem: "Nice office"
- ✅ Solution: "Modern minimalist office, floor-to-ceiling windows, white desk, ergonomic chair, plants, natural lighting"
2. Conflicting Instructions
- ❌ Problem: "Dark moody lighting, bright cheerful atmosphere"
- ✅ Solution: Choose one aesthetic direction
3. Over-Specification
- ❌ Problem: 200-word prompt with 50 specific requirements
- ✅ Solution: Focus on 5-7 key elements, let AI handle details
4. Unrealistic Combinations
- ❌ Problem: "Photorealistic cartoon character"
- ✅ Solution: Decide: photorealistic OR cartoon style
Learn effective prompting: [[guides/best-prompts]]
Character consistency isn't working. What should I check?
Troubleshooting Checklist:
Reference Image Quality:
- ✅ Resolution 1024×1024 or higher?
- ✅ Face/subject clearly visible (not obscured)?
- ✅ Good lighting showing features?
- ✅ Front or three-quarter angle (not extreme profile)?
Prompt Issues:
- ❌ Avoid: "different person," "someone else," "change character"
- ✅ Use: "same character," "same person," consistent subject references
Extreme Variations:
- Some poses/angles challenging: extreme profile, top-down view, far distance
- Lighting extremes: very dark shadows, silhouettes obscure features
- Style changes: photorealistic → cartoon reduces consistency
System Status:
- Check [status page] for known issues
- Try regenerating (occasional random variation normal)
Still not working? Contact support with reference image and failed generations for troubleshooting.
Generations are slow or timing out. How do I fix this?
Speed Optimization:
Check Internet Connection:
- Minimum 5 Mbps required
- Test speed: fast.com
- Wired connection faster than WiFi
Peak Time Avoidance:
- Beta period may have traffic spikes (temporary)
- Try off-peak hours if consistently slow
Browser Performance:
- Clear cache and cookies
- Disable unnecessary extensions
- Try different browser (Chrome recommended)
- Close other tabs/programs using bandwidth
Generation Complexity:
- Multi-image fusion (3-13 images) takes longer than single-image
- 4K upscaling doubles generation time
- Simplify for testing, then increase complexity
System Status:
- Check [status.gempix2go.com] for outages
- Join [Discord] for real-time status updates
Typical Speeds (under normal conditions):
- Standard generation: 2-3 seconds
- Multi-image fusion: 4-6 seconds
- 4K upscaling: 5-8 seconds
If consistently slower, contact support with browser/location details.
Community & Support
How do I get help with specific issues?
Support Channels (fastest to slowest):
1. Documentation (instant)
- [[guides/troubleshooting]] - Common issues and fixes
- This FAQ - General questions
- [[guides/getting-started]] - Beginner guide
- [[guides/best-prompts]] - Prompt optimization
2. Community Discord (5-15 min response)
- Real-time help from team and experienced users
- #general-help channel for quick questions
- #advanced-techniques for workflow optimization
- Join: [discord.gg/gempix2]
3. Email Support (24-48 hours)
- [email protected]
- Include: account email, screenshots, detailed description
- Best for: account issues, billing, technical bugs
4. Enterprise Support (varies by plan)
- Dedicated support contact
- Priority response times (< 4 hours)
- Screen-share troubleshooting sessions
Can I share my generations in the community?
Yes! We encourage community sharing:
Official Channels:
- Discord #showcase: Share your best work, get feedback
- Twitter: Tag @GemPix2 for potential feature
- Community Gallery: Submit standout generations for public gallery
Rights: You retain ownership of your generations. Sharing in community doesn't transfer rights.
Community Guidelines:
- ✅ Share your creative work
- ✅ Provide prompts/techniques (help others learn)
- ✅ Constructive feedback and discussion
- ❌ No NSFW/inappropriate content
- ❌ No spam or self-promotion without value
- ❌ Respect others' work (no copying without credit)
How can I request new features?
Feature Request Process:
1. Roadmap Board: Vote on proposed features [roadmap.gempix2go.com]
- See planned features for 2025
- Upvote features you need most
- Comment with specific use cases
2. Discord Suggestions: #feature-requests channel
- Discuss ideas with community
- Team reviews all suggestions
- Popular requests escalated to product team
3. Direct Feedback: Beta feedback form (emailed to beta users)
- Quarterly surveys on priorities
- Direct product team contact
4. Enterprise: Custom feature development
- Sponsor specific capabilities
- Priority implementation for large accounts
Response: Team reviews all suggestions. Popular features (50+ votes) typically addressed within 2-3 quarters.
Current top requests (already planned):
- Video generation (Q1 2026)
- API access (Q2 2026)
- 3D model generation (Q3 2026)
- Team collaboration (Q4 2026)
See full roadmap: [[blog/roadmap-2025]]
Still have questions?
- Check [[guides/troubleshooting]] for technical issues
- Join [Discord community] for real-time help
- Email [email protected] for account-specific issues
- Follow @GemPix2 for updates
Updated weekly with new questions from community.
Last updated: November 7, 2025
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